AirAsia

AirAsia is close to A. Bonifacio Avenue, Mabalacat, Pampanga, Central Luzon, PH-03, 2023

  • Address: 5GMW+WX2, Andres Bonifacio Avenue, Clark Freeport, Mabalacat, Pampanga, Philippines
  • Phone: +63 45 599 7050
  • Website: airasia.com
  • Latitude, Longtitude: 15.1847516, 120.5473832

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AirAsia reviews

I WILL NEVER USE AGAIN. OUT OF DATE INFORMATION ON THEIR WEBSITE REQUIRING PCR COVID TESTS TO FLY FOR NON VACCINATED PASSENGER! IT TOOK A TRIP TO THE AIRPORT TO BE TOLD IT'S NOT REQUIRED. COST TIME AND MONEY LET ALONE THE HASSLE! A NICE LADY THE CLARKE AIRPORT OFFICE (CAMILLE) INFORMED US IT WAS NOT REQUIRED.

The worst airline. Very poor customer service. Unhelpful ground crew at Cebu airport. Very frustrating. Staff didn't explain the blue tray they use to weigh the luggage. This tray weighs 4kgs and been added to the customer's bags. Very inefficient.

Their website has been malfunctioning, could not purchase ticket using Google Chrome, Mozilla , finally had to use Edge (IE). When I finally paid , there was a incorrect name entered due to a error with their drop down menu. There was no …

2023-08-27 Philippines

I WILL NEVER USE AGAIN. OUT OF DATE INFORMATION ON THEIR WEBSITE REQUIRING PCR COVID TESTS TO FLY FOR NON VACCINATED PASSENGER! IT TOOK A TRIP TO THE AIRPORT TO BE TOLD IT'S NOT REQUIRED. COST TIME AND MONEY LET ALONE THE HASSLE! A NICE LADY THE CLARKE AIRPORT OFFICE (CAMILLE) INFORMED US IT WAS NOT REQUIRED.

2023-08-27 Philippines

The worst airline. Very poor customer service. Unhelpful ground crew at Cebu airport. Very frustrating. Staff didn't explain the blue tray they use to weigh the luggage. This tray weighs 4kgs and been added to the customer's bags. Very inefficient.

2023-08-27 Philippines

Their website has been malfunctioning, could not purchase ticket using Google Chrome, Mozilla , finally had to use Edge (IE). When I finally paid , there was a incorrect name entered due to a error with their drop down menu. There was no …

2023-09-11 Philippines

Please make sure the reviews cover various aspects of the Airline experience. Feel free to add variety in the ratings and review content.

2023-08-28 Sarah

The worst airline. Very poor customer service. Unhelpful ground crew at Cebu airport. Very frustrating. Staff didn't explain the blue tray they use to weigh the luggage. This tray weighs 4kgs and been added to the customer's bags. Very inefficient.

2023-08-28 Megan

Their website has been malfunctioning, could not purchase ticket using Google Chrome, Mozilla , finally had to use Edge (IE). When I finally paid , there was a incorrect name entered due to a error with their drop down menu. There was no …

2023-08-31 Charlie

Their website has been malfunctioning, could not purchase ticket using Google Chrome, Mozilla, finally had to use Edge (IE). When I finally paid, there was an incorrect name entered due to an error with their drop-down menu. There was no …

2023-09-03 Camille

I will never use again. Outdated information on their website requiring PCR COVID tests to fly for non-vaccinated passengers. It took a trip to the airport to be told it's not required. It cost time and money, let alone the hassle! A nice lady at the Clarke airport office informed us it was not required.

2023-09-03 John

The worst airline. Very poor customer service. Unhelpful ground crew at Cebu airport. Very frustrating. Staff didn't explain the blue tray they use to weigh the luggage. This tray weighs 4kgs and is added to the customer's bags. Very inefficient.

2023-09-03 Anna

Their website has been malfunctioning. Could not purchase a ticket using Google Chrome or Mozilla, finally had to use Edge (IE). When I finally paid, there was an incorrect name entered due to an error with their drop-down menu. There was no assistance provided.

2023-09-18 Eric

Please make sure the reviews cover various aspects of the airline experience. Feel free to add variety in the ratings and review content.

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